Return Policy

Thank you for sharing our love of Squad Up Athletics! We want you to be happy with your purchase—if something is amiss, we’re here to help. 

HOW REFUNDS WORK

*January 12th is the final day for holiday returns.*

You can submit returns and receive a refund on most items within 14 days of purchase. 

To be eligible for a refund, your item(s):

  • Must be unused and in the same condition that you received it
  • Must have original tags attached
  • Must be returned in original packaging

EXCLUSIONS

Please note that while we wish we could accommodate every request, the following items are non-refundable:  

  • Gift cards
  • Final sale, clearance, and markdown items
  • Any items past 14 days of purchase

Note that for online purchases, original shipping charges are not refundable. 

For shipped returns, all return shipping costs will be deducted from the refund amount.

HOW TO RETURN YOUR ITEMS 

  • Please email admin@squadupathletics.com to request a Return Authorization Number (RA#) and receive full return instructions.
  • Once we confirm your return meets the requirements, we’ll refund a credit to the original card used for the purchase. 
  • For items purchased with a gift card, you’ll receive your refund on an Squad Up gift card.

Contact

We're here to help! Whether you have questions about our services, need support, or want to collaborate, feel free to reach out. Fill out the form below, and our team will get back to you as soon as possible. If your inquiry is urgent, please consider calling us directly for faster assistance. We look forward to hearing from you!